Is Absolute New York cruelty free?

Yes, we are 100% cruelty free! We do NOT test our products or ingredients on animals or condone such manufacturing practices. We do not retail in countries that require animal testing.

Are Absolute New York products vegan?

Some, but not all. Please refer to each individual product page to check if it’s vegan – you will see the official PETA logo if it is.

How can I find out the ingredients for my Absolute New York products?

All ingredients can be accessed on individual product pages for our customers’ reference. If you have more specific questions about any of our product formulas, please contact our customer service department at support@absolutenewyork.zendesk.com

I can’t find my favorite Absolute New York product or shade. Has it been discontinued?

We’re incredibly sorry that you are running into difficulty finding what you are looking for. We need to periodically discontinue items and shades to introduce newer, or better performing items that are developed in response to the demands/preferences of our customer base. If you have a specific product in mind, please contact our customer service department at support@absolutenewyork.zendesk.com and we would be more than happy to recommend replacements to fit your needs.

Does makeup expire? Can I still use my Absolute New York products?

Cosmetics aren’t required to have expiration dates on their labels, according to the FDA. However, you can check the PAO (period after opening) sign on the packaging that specifies the amount of time in which the product should be used after opening. To extend the life of your Absolute New York products, keep caps tightly sealed and store containers away from heat and direct sunlight. Discard products immediately if you detect changes in appearance, color, order or texture.

Where can I find Absolute New York products in stores?

Our flagship store is located in NYC at 128 West 34th Street. We’re open Monday – Sunday from 10 AM until 9 PM EST. You can also find our products at select affiliate retailers. To locate a store near you, please contact our customer service department at 844-500-2469.

How do I stay in the loop about Absolute New York’s promotions and products?

Best news we’ve heard all day! Sign up for our newsletter to receive 15% off your first purchase, as well as receiving information on upcoming product launches and exclusive offers. Like us on Facebook and follow us on Instagram to stay up-to-date on what we’re up to.

I am a business owner and am interested in carrying Absolute New York products. What’s the next step?

Thank you for your interest in our products! You can contact our customer service department at care@absnewyork.com with your business details and we would be more than happy to discuss a potential partnership with you.

I am a blogger/vlogger and would like to be added to Absolute New York’s PR list. How do I reach you?

Please email pr@absnewyork.com with your information and one of our team members will be in touch to discuss further.

Does Absolute New York have an Affiliate Program?

Good news! Absolute New York now has an Affiliate Program that is open to everyone. To apply, please go to https://absolutenewyork.refersion.com, read our Terms & Conditions, and fill out the requested information. You should receive an email notification within 2 business weeks of your application date on your status.